▪ Availability: Made-to-order
▪ Processing time: 1-3 weeks by 100% Handcrafted
▪ Shipping time: Generally 5-7 days by FedEx/TNT
▪ Cost to ship: Free
▪ Framing: Unframed/Not stretched
▪ Packing: Rolled and shipped in a quality Hard paper tube
▪ Material: Professional oil/acrylic paints, High-quality linen canvas.
▪ Signature: Sign by the artist on the back of the canvas by default, sign on front at the lower right corner when the customer requires.
▪ Customization: Custom size is available, please send it to us for a quote,we would reply you in 24 hours.
▪ Artist: Wei Pen
In the process of creating painting, we'll show you photos and videos with the painting you ordered.
You'll be able to express all your wishes, for example about colors and shades. And we'll make all the necessary changes. Only when you are completely satisfied with your painting, we will express it to you!
We will always make sure you are satisfied with your purchase.If you are not satisfied with your purchase, you can return eligible items within 30 days of receiving an orde or get a FULL refund.
Items should be returned in its original condition, and it must be packed in its original packing in a strong Paper tube. If your painting is framed, it's not acceptable for return and exchange.
We offer complimentary exchange for damaged item. If you have a damaged item during transportation, we thoroughly apologize, and ask that you send us a message and include your order number and a photo of your damaged artwork.Let us deal with courier companies.we will ship out the replacement just in a few days.
Please contact firstname.lastname@example.org or log into your account if you need to return or exchange your order.