Shipping & Delivery

How are the artworks packaged?

All artworks are carefully packaged by ArtExplore and follow a standardized fine-art packaging process to ensure they arrive safely and beautifully.

Ships in a Tube

For canvas-only items (unframed), your artwork will arrive rolled in a dent-resistant tube. This method is ideal for oversized pieces, protecting them securely while keeping shipping costs lower. Rolled canvases can be easily stretched or framed by your local framer upon arrival.
We recommend sending your rolled canvas directly to your framer for professional, cautious unrolling and mounting.

Note: Each painting includes an extra 2–4 white border around the canvas, suitable for all common stretcher-bar depths.

Ships in a Cardboard Box

For small-sized artworks that are already stretched or framed, your order will ship flat in a sturdy, well-protected cardboard box. Each package includes multiple protective layers to ensure your piece arrives in perfect condition and ready to hang.

Ships in a Wooden Crate

For large-sized artworks that are stretched or framed, we ship using a custom-built wooden crate. Each crate meets our high safety standards and is carefully cushioned to secure your artwork during international transit.

How long does delivery take?

  • Creation time: 1–2 weeks. Each painting is individually hand-painted by a professional ArtExplore artist after payment is confirmed.
    During the creation process, we’ll share photos and videos so you can review your piece and request any desired adjustments before it ships.

  • Shipping time: 5–7 business days via FedEx, DHL, depending on your location.

  • A tracking number and delivery details will be sent to you once the artwork has been dispatched.

Who handles the delivery?

We work with trusted global couriers such as FedEx, DHL, and TNT, as well as specialized art-delivery companies when necessary, depending on your destination and artwork size.

Which countries do you deliver to?

ArtExplore ships worldwide — to every country supported by our logistics partners.
If you live in a remote area or need a special delivery arrangement, please contact us. We’ll do our best to find a personalized delivery solution, even if you live on a desert island!

How much does shipping cost?

Worldwide shipping is included in the artwork price.
There are no hidden charges — the price you see includes full packaging, handling, and insured delivery.

Is the delivery insured?

Absolutely. Every shipment is fully insured by ArtExplore until it safely arrives at your door.
You can rest assured that your purchase is protected every step of the way.

If I buy several artworks, will they arrive together?

When possible, multiple artworks are shipped together for convenience and sustainability.
If the works require separate packaging for safety, we’ll notify you in advance and provide tracking for each shipment.

Can I send an artwork as a gift or to another country?

Yes! We can ship to any address you specify at checkout.
If you’re sending a gift or surprise, please let us know — our team will handle your order with extra care and discretion.