▪ Availability: Made-to-order
▪ Processing time: 1-3 weeks by 100% Handcrafted
▪ Shipping time: Generally 5-7 days by FedEx/TNT
▪ Cost to ship: Free
▪ Framing: Unframed/Not stretched
▪ Packing: Rolled and shipped in a quality Hard paper tube
▪ Material: Professional oil/acrylic paints, High-quality linen canvas.
▪ Signature: Sign by the artist on the back of the canvas by default, sign on front at the lower right corner when the customer requires.
▪ Customization: Custom size & color is available, please send it to us for a quote,we would reply you in 24 hours.
▪ Artist: Jack
The work you ordered was created by the artist of the original painting.
In the process of creating painting, Artist'll show you photos and videos with the painting you ordered.
You'll be able to express all your wishes, for example about colors and shades. And Artist'll make all the necessary changes. Only when you are completely satisfied with your painting, We will express it to you by FedEx/DHL!
We will always make sure you are satisfied with your purchase.If you are not satisfied with your purchase, you can return eligible items within 30 days of receiving an order or communicate with the buyer to get the corresponding refund.
Because all the paintings are made by hand. If the buyer cancels the order for no reason more than 10 days after the purchase, the buyer will have to pay a production fee of 50-150 US dollars.
We offer complimentary exchange for damaged item. If you have a damaged item during transportation, we thoroughly apologize, and ask that you send us a message and include your order number and a photo of your damaged artwork.Let us deal with courier companies.we will ship out the replacement just in a few days.
Please contact Info@artexplore.net or log into your account if you need to return or exchange your order.
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World-class customer service to all buyers
100% Handmade Painting
Original artworks entirely hand-painted by the artist
The painting will be shipped upon satisfaction confirmation
The paints and frames are made from eco-friendly materials