We will always make sure you are satisfied with your purchase.If you are not satisfied with your purchase, you can return eligible items within 30 days of receiving an order or communicate with the buyer to get the corresponding refund.
Because all the paintings are made by hand. If the buyer cancels the order for no reason more than 10 days after the purchase, the buyer will have to pay a production fee of 50-150 US dollars.
We offer complimentary exchange for damaged item. If you have a damaged item during transportation, we thoroughly apologize, and ask that you send us a message and include your order number and a photo of your damaged artwork.Let us deal with courier companies.we will ship out the replacement just in a few days.
Please contact Info@artexplore.net or log into your account if you need to return or exchange your order.